The whole business
was running out of
one man's head.
A working demo before the first call. Live at the end of week two.
One person's memory, replaced by a system anyone can open.
Before
- Bills of materials, part numbers and reorder points held in Damien's memory
- Enquiries arriving by Instagram, Facebook, email, website and phone, with no single record
- Mary unable to move a job forward without going through Damien
After
- Multi-level BOMs, reorder points and job history in a system anyone can open
- Every enquiry in one pipeline, traceable to the quote and the work orders beneath it
- Mary runs quoting, purchasing and invoicing. Damien stays on the machines
The enquiry, the machine and the books, on one thread.
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Enquiry pipeline
Fed by the website, plus Instagram and phone.
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Quotes with an accept link
The customer accepts, the sales order creates itself.
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Multi-level BOMs
Made and bought parts kept separate.
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Requirements run
On hand, on order, committed and still to make.
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Scheduling by resource
Across both machines and assembly.
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Gates
Assembly can't be scheduled before its machining.
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Purchase orders
Batched by supplier, emailed from the platform.
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MYOB integration
Synced numbering, and paid status flowing back.
We're lodging a case at 8.30 at night, and I wake up at six in the morning and it's fixed. I've never seen help desk service like that anywhere in the IT world.
Mary Toomey · Toomey NC
Where to look next.
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Solution
Custom ERP
One system for stock, production, purchasing and sales, built around how you work.
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Solution
Production scheduling
Every work order against the machines and people you actually have.
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Solution
Quoting software
Price from real costs, send in minutes, turn a yes into an order.
Sound familiar?
If your business runs on one person's memory or a stack of spreadsheets, we'll build a working demo of it, free, in 48 hours.