The part nobody else tells you upfront.
Who owns it, who answers when something breaks, how it changes, and how you'd leave.
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01
You own it
On final payment the code, the database and the system are yours: the repository, the hosting and every backup, transferred to you.
We keep our own general purpose tooling that pre-dates your project, and you get a perpetual, royalty free, transferable licence to it.
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02
Where it lives
Hosted in Cloudflare's Oceania region, which for our clients means Australian infrastructure. Backups restore to any point in the last 30 days, and we manage it day to day.
Where your data lives, stated precisely -
03
An Australian answers
In almost every case it's the person who built your system, in Australian business hours, the same working day on both sides of the Tasman.
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04
Changes in 48 hours
Request small changes inside the app and they're turned around within 48 hours, as part of support. Anything bigger is scoped and agreed in writing first.
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05
An account manager, monthly
In person where we can and on video where we can't. Not to upsell you: to find out what's changed and what to build next.
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06
Easy to leave
No exit fee and no data-extraction charge. And if we're not here, your system keeps running.
What happens if Praxa Tech disappears
The old way, and this way.
| Item | The old way | With Praxa Tech |
|---|---|---|
| Build a custom system | $150,000+ | Mostly under $35,000 |
| Time to live | 6 to 12 months | 30 to 60 days |
| Who owns it at the end | Usually not you | You do |
| Per-user fees | Forever, as you grow | None, at any headcount |
| Keeping it running | A developer on staff, or a consultancy on retainer | An Australian team that already built it |
| Small change | Scoped, quoted, scheduled. Weeks. | Requested in the app. 48 hours. |
| New module | A project, a proposal, a fight about price | Scoped with your account manager |
| Support | A ticket, a queue, an outsourced team | A help desk inside your system |
You stop renting software that half fits, and start owning software that does.
Ask us the hard question on the call.
Bring the one you'd normally save until after the contract. That's the conversation we'd rather have first.